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Salesforce ADX261 exam comprises 60 multiple-choice questions that test the candidate's understanding of the Service Cloud features, capabilities, and best practices. ADX261 exam duration is 90 minutes, and the passing score is 65%. ADX261 exam fee is $200, and the exam can be taken online or onsite at a proctored testing center.

Salesforce ADX261: Administer and Maintain Service Cloud Exam is designed for professionals who want to enhance their skills and knowledge in the Service Cloud domain. Administer and Maintain Service Cloud certification exam is ideal for administrators, consultants, and developers who want to demonstrate their expertise in Service Cloud implementation and management. Passing ADX261 exam validates your knowledge of Service Cloud features, functionality, and best practices.

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Salesforce ADX261 certification exam is a 90-minute exam consisting of 60 multiple-choice questions. ADX261 exam is available in English and can be taken online or in-person at a proctored testing center. Individuals who pass the exam will earn the Salesforce Certified Service Cloud Consultant credential, which demonstrates their expertise in administering and maintaining Service Cloud solutions.

The ADX261 certification exam consists of 60 multiple choice and multiple select questions that are to be completed within 105 minutes. Candidates need to score 65% or higher to pass the exam. ADX261 exam covers a range of topics such as configuring case management, setting up service entitlements, implementing knowledge management, and managing service contracts. Candidates must also have a good understanding of key Service Cloud features such as Live Agent, Omni-Channel, and Service Console.

Reference: https://trailhead.salesforce.com/en/academy/classes/adx261-administer-and-maintain-service-cloud

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