About Salesforce AP-203 Exam Questions

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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
B) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
C) Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
D) Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

2. Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

A) Place
B) Service Account
C) Address
D) Premise

3. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A) Disconnect and New order
B) Change of Plan
C) Modify Order
D) Apply Promotion

4. ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A) Customizations using CPQ Hooks
B) Promotions
C) Discounts.
D) Adjustment using Context rules

5. UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A) Analyze and resolve any errors that were encountered and perform additional data load for any failed records
B) Raise support case to retrieve a data load report to summarize the data load.
C) Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
D) Inform the business that data migration is completed and errors resolved in development

Solutions: