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Oracle 1z1-980 Certification Exam covers several topics related to working with Oracle Knowledge Management Cloud 2017, such as managing content, configuring search options, creating and managing reports, setting up agents, and creating custom fields. Candidates must be familiar with the basics of cloud computing, database management, and networking concepts. They should also have experience with Oracle technologies and tools to be able to understand the functionalities and features of the Oracle Knowledge Management Cloud platform.
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Oracle 1z1-980 certification exam is designed to test one's knowledge and skills in implementing Oracle Knowledge Management Cloud 2017. As the name suggests, this certification is essential for IT professionals working with Oracle products, and specifically in the area of knowledge management. 1z1-980 exam tests candidates on a range of topics, including understanding the business benefits of Oracle Knowledge Management Cloud, the setup and configuration of the solution, and the ability to customize and integrate the product with other platforms.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Integration | 20% | - Integration with Oracle Cloud services - Connect Web Services for SOAP API |
| Topic 2: Analytics and Reporting | 25% | - RightNow Object Query Language (ROQL) - Report classification and configuration - Custom objects and fields |
| Topic 3: Service Cloud Products and Services Overview | 20% | |
| Topic 4: Service Cloud Knowledge Base Management | 35% | - Knowledge article creation and modification - Search functionality and article access - Article relationships and versioning |
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