Avaya 6402 exam dumps - Avaya IP Office Implementation

  • Exam Code: 6402
  • Exam Name: Avaya IP Office Implementation
  • Updated: Sep 03, 2026     Q & A: 63 Questions and Answers

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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Networking and SIP Integration- Network services
  • 1. SIP trunk configuration
    • 2. LAN and WAN connectivity
      • 3. Security and firewall considerations
        Applications and Unified Communications- Integrated applications
        • 1. one-X Portal and collaboration features
          • 2. Voicemail configuration
            • 3. Mobility and remote worker support
              System Maintenance and Verification- Operational management
              • 1. Backup and restore procedures
                • 2. System testing and validation
                  • 3. Software upgrades
                    Troubleshooting- Problem diagnosis
                    • 1. Endpoint registration problems
                      • 2. Call processing issues
                        • 3. SIP and network troubleshooting
                          • 4. Diagnostic and monitoring tools
                            IP Office Solution Architecture- Platform fundamentals
                            • 1. Deployment scenarios
                              • 2. System architecture
                                • 3. IP Office editions and components
                                  User and Telephony Configuration- Endpoint configuration
                                  • 1. IP phones and digital phones
                                    • 2. Hunt groups and call routing
                                      • 3. User profiles and extensions
                                        Installation and Initial Configuration- System deployment
                                        • 1. Hardware installation
                                          • 2. Software installation and licensing
                                            • 3. Initial system configuration

                                              Avaya IP Office Implementation Sample Questions:

                                              Question 1

                                              With reference to the System settings shown in the exhibit, if a PC is allowed to send files to the memory card in an IP500 control unit, in which field would the IP address be set?

                                              A. File Writer IP Address
                                              B. HTTP Server IP Address
                                              C. Time Server IP Address
                                              D. AVPP IP Address


                                              Question 2

                                              Which application should be used when upgrading the core software on the IP500v2 control unit?

                                              A. the Upgrade Wizard in the Manager Application
                                              B. the Upgrade Wizard in the Security Application
                                              C. the Download Wizard via built in Network Interface
                                              D. the Download Wizard in the Embedded Monitoring Management


                                              Question 3

                                              The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. Which additional equipment is needed to install the system in a rack?

                                              A. yellow2meterinterconnect cables
                                              B. an IP400 Rack Mounting Kit
                                              C. an Uninterruptable Power Supply
                                              D. a Standard 19" Rack


                                              Question 4

                                              A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?

                                              A. the second hunt extension group mailbox only
                                              B. both the first and second huntgroup user mailboxes
                                              C. the first hunt group mailbox only
                                              D. the general sampling mailbox because hunt groups do not have mailboxes


                                              Question 5

                                              A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)

                                              A. Allocate hall the channels to an incoming Line Group ID.
                                              B. Allocate half the channels to an outgoing Line Group ID.
                                              C. Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
                                              D. Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.


                                              Solutions:

                                              Question 1
                                              Answer: A
                                              Question 2
                                              Answer: A
                                              Question 3
                                              Answer: D
                                              Question 4
                                              Answer: C
                                              Question 5
                                              Answer: A,B

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