Microsoft AB-210 exam dumps - Accelerating Sales Pipelines with AI in Dynamics 365

  • Exam Code: AB-210
  • Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365
  • Updated: Sep 06, 2026     Q & A: 91 Questions and Answers

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Microsoft AB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Develop deals using intelligent opportunity research25–30%- Optimize opportunity management and pipeline views
- Configure Sales Close Agent and interpret actions
- Configure and use Sales Research Agent insights
Topic 2: Optimize AI-driven sales20–25%- Set up conversational intelligence and forecasting
- Design AI-first sales strategy with Copilot and agents
- Configure predictive scoring and relationship intelligence
- Prepare and deploy AI agents in Sales
Topic 3: Extend and enhance Sales10–15%- Deploy and configure Sales mobile app and Teams calling
- Create Power Platform components (Power Automate, Power Apps, Power BI)
Topic 4: Qualify and prioritize leads using AI15–20%- Fine-tune predictive scoring model
- Configure lead and opportunity experience
- Configure Sales Qualification Agent and monitor its performance
Topic 5: Configure Dynamics 365 Sales core features for AI15–20%- Evaluate prerequisites for deploying Sales
- Examine Sales security model
- Configure timeline and data import/export
- Configure mailboxes and business process flows

Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Sample Questions:

Question 1

A company wants sellers to identify customers whose engagement has steadily declined over several weeks before opportunities are lost. Which capability is most appropriate?

A. Relationship Analytics
B. Business Units
C. Duplicate Detection
D. Field Security Profiles


Question 2

A seller asks Copilot to prepare for an upcoming customer meeting. The customer has multiple open opportunities, recent emails, and support cases. What should Copilot primarily generate?

A. A commission calculation
B. A forecast approval request
C. A duplicate account report
D. A meeting preparation summary


Question 3

Hotspot Question
A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.
The measurement of goals must be based on the total deal amount upon closing an opportunity.
The fiscal year for the goals must be based on the calendar year.
You need to create the rollup query for the goal metrics.
Which options should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.


Question 4

You are the Dynamics 365 Sales administrator for an electronics company.
The sales team is having difficulty locating different products in the same category -- for instance, all versions of flat screen TVs available.
You need to organize the products in a way that makes it easier for the sales team to search for products.
What should you use?

A. Product families
B. Product bundles
C. Product unit groups
D. Related products


Question 5

Hotspot Question
You manage Dynamics 365 Sales for a company.
A sales manager wants a weekly performance view of the Sales Close Agent in Research mode.
The sales manager also reports that a specific Opportunity stopped receiving automated outreach from the Sales Close Agent in Engage mode.
You need to do the following:
- Determine if the engagement for the opportunity record is pending,
completed, or failed.
- Provide a performance view that includes the Last refreshed and the
time period filter.
You need to identify the correct monitoring metrics for each requirement.
Which metrics should you review? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.


Solutions:

Question 1
Answer: A
Question 2
Answer: D
Question 3
Answer: Only visible for members
Question 4
Answer: A
Question 5
Answer: Only visible for members

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