Salesforce AP-207 Value Pack (Frequently Bought Together)

An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

• A. Define the business stakeholders for the customer's new connections process.
• B. Identify the data sources to generate the customer's new connections reports and dashboards
• C. Define the data to be migrated for the customer's connections process
• D. Define the metrics to measure the customer's new connections process.

The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers

• A. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
• B. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
• C. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
• D. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

• A. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
• B. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
• C. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
• D. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
• E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

• A. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
• B. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
• C. Modify the VEELogoCard FlexCard to change the customer logo.
• D. Modify the application Page Layout to change/add/remove selected elements

An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

• A. Client-Side generation, as Server-Side deesn't support DOCK templates
• B. Server-Side generation, as Client-Side doesn't support custom fonts
• C. Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?
• D. Client-Side generation, as this doesn't have a high number of line items
• E. Server-Side generation, as this has a high number of line items