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To prepare for the CIS-SM exam, candidates can take advantage of a range of resources, including online training courses, study guides, and practice exams. The ServiceNow website offers a comprehensive range of resources to help candidates prepare for the exam, including instructor-led training, self-paced training, and virtual labs. Candidates can also join online communities and forums to connect with other professionals and share their knowledge and experiences.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf

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The CIS-SM exam consists of 60 multiple-choice questions, which must be completed in 90 minutes. CIS-SM exam is delivered through the ServiceNow Certification Portal, and can be taken online or in person at a proctored testing center. CIS-SM exam covers several topics, including Service Mapping architecture and components, discovery and mapping techniques, data source management, and Service Mapping integration with other ServiceNow applications. Candidates must score at least 70% to pass the exam, and the certification is valid for two years. The CIS-SM certification is a valuable credential for IT professionals who want to demonstrate their expertise in ServiceNow Service Mapping, and can lead to career advancement opportunities and increased earning potential.

ServiceNow CIS-SM exam is a globally-recognized certification that validates the knowledge and skills required to successfully implement Service Mapping in organizations. CIS-SM exam is designed for professionals who specialize in IT Service Management, IT Operations Management, and Configuration Management. Achieving this certification demonstrates an individual's ability to understand, configure, and work with ServiceNow Service Mapping to meet a company's business goals and objectives.

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