ITIL ITIL-4-Foundation-Deutsch exam dumps - ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version)

  • Exam Code: ITIL-4-Foundation-Deutsch
  • Exam Name: ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version)
  • Updated: Jul 31, 2026     Q & A: 121 Questions and Answers

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ITIL-4-Foundation (ITIL 4 Foundation) Certification Exam is a highly sought-after certification in the IT industry. ITIL stands for Information Technology Infrastructure Library and is a framework for IT service management. The ITIL 4 Foundation certification is the entry-level certification in the ITIL 4 certification scheme and provides a fundamental understanding of the key concepts, terminology, and elements of ITIL 4.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-foundation-2565

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ITIL 4 Foundation certification exam is an essential certification for IT professionals who want to improve their understanding of ITSM best practices. It provides a solid foundation for higher-level ITIL 4 certifications and is recognized globally as a standard for ITSM excellence. Whether you are an IT professional or a business manager, the ITIL 4 Foundation certification can help you align your IT services with your business goals and deliver value to your customers.

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ITIL 4 Foundation exam is conducted by AXELOS, the global best practice provider, and is available both online and in-person. ITIL-4-Foundation-Deutsch exam format consists of 40 multiple-choice questions, and candidates have 60 minutes to complete the exam. The passing score for the ITIL 4 Foundation exam is 65%, and candidates who pass the exam receive the ITIL 4 Foundation certification.

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ITIL ITIL-4-Foundation Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Service Management Concepts15%- Service relationships: service providers, consumers, stakeholders
- Products and services
- Value, outcomes, costs and risks
ITIL Practices30%- Service management practices
  • 1. Service request management
    • 2. Change enablement
      • 3. Service configuration management
        • 4. Deployment management
          • 5. Problem management
            • 6. Incident management
              • 7. Service desk
                - General management practices
                • 1. Service level management
                  • 2. Continual improvement
                    • 3. Information security management
                      • 4. Relationship management
                        • 5. Supplier management
                          ITIL Guiding Principles20%- Start where you are
                          - Keep it simple and practical
                          - Progress iteratively with feedback
                          - Collaborate and promote visibility
                          - Think and work holistically
                          - Optimize and automate
                          - Focus on value
                          ITIL Service Value System20%- Overview and purpose
                          - Continual improvement
                          - Service Value Chain: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support
                          - Governance
                          Four Dimensions of Service Management15%- Information and technology
                          - Value streams and processes
                          - Organizations and people
                          - Partners and suppliers

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