Microsoft MB-910J exam dumps - Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

  • Exam Code: MB-910J
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
  • Updated: Jul 27, 2026     Q & A: 161 Questions and Answers

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The MB-910 exam is a great opportunity for individuals who want to boost their career in the field of Dynamics 365. A passing score in MB-910J exam can help candidates achieve the Microsoft Certified: Dynamics 365 Fundamentals certification, which is a globally recognized credential that validates their expertise in the platform. Moreover, this certification can open up new career opportunities, including Dynamics 365 Consultant, Dynamics 365 Developer, Dynamics 365 Administrator, and more.

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Microsoft MB-910 certification exam is designed for professionals who are interested in validating their skills and knowledge in Microsoft Dynamics 365 Fundamentals (CRM). MB-910J exam is intended for individuals who are responsible for performing functional tasks related to core configuration, data management, and business process automation within Dynamics 365.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

Upon passing the MB-910 exam, candidates will be awarded the Microsoft Dynamics 365 Fundamentals (CRM) certification. Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) certification demonstrates that the candidate has the skills and knowledge necessary to effectively use Dynamics 365 for customer relationship management. It can help professionals advance their careers and increase their value to their organization or clients.

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Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe Dynamics 365 Sales20-25%- Product catalog, price lists, and unit groups
- Lead and opportunity management processes
- Quote, order, and invoice lifecycle
- Core capabilities and business scenarios
- Sales accelerators and forecasting
- Business process flows
Topic 2: Describe Dynamics 365 Customer Insights - Journeys (Marketing)15-20%- Event management features
- Capabilities and use cases
- Marketing forms, pages, and segments
- Integration with Copilot
- Email marketing and customer journeys
- Lead generation and qualification
Topic 3: Describe Dynamics 365 Customer Service20-25%- SLA and routing rules
- Key components and use cases
- Case management lifecycle
- Knowledge base and entitlements
- Unified service desk and channels
Topic 4: Describe Dynamics 365 Field Service15-20%- Inventory and asset management
- Core features and scheduling capabilities
- Work order lifecycle and resource management
- Mobile app and offline functionality
Topic 5: Explore core capabilities of Dynamics 365 customer engagement apps15-20%- Data management and reporting basics
- Security and access control
- Overview of Copilot in customer engagement
- Integration with Microsoft Power Platform
- Common features and navigation

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