WGU Operations-Management exam dumps - WGU Operations Management (C215, VDC2)

Exam Code: Operations-Management
Exam Name: WGU Operations Management (C215, VDC2)
Updated: Oct 20, 2026 Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

Section	Weight	Objectives
Quality Management Methods	25%	- Total Quality Management (TQM) 1. Cost of quality 2. Principles and philosophies - Quality Tools and Techniques 1. Pareto charts, fishbone diagrams, flowcharts 2. Statistical process control and control charts
Supply Chain and Inventory Management	20%	- Supply Chain Design 1. Logistics and distribution 2. Supplier relationships and tiers - Inventory Control 1. Just-in-Time (JIT) and lean systems 2. EOQ, reorder point, safety stock
Forecasting and Project Management	20%	- Demand Forecasting 1. Error measurement and accuracy 2. Qualitative and quantitative methods - Project Management 1. CPM/PERT, critical path analysis 2. Project lifecycle and scope
Capacity Planning and Facility Layout	15%	- Layout Design 1. Product, process, fixed-position layouts 2. Location decision factors - Capacity Concepts 1. Capacity strategies and expansion 2. Design capacity, effective capacity, utilization
Process Design and Analysis	20%	- Process Performance 1. Efficiency, productivity, cycle time 2. Bottleneck identification and management - Process Types 1. Line, batch, continuous, project processes 2. Product vs service processes

WGU Operations Management (C215, VDC2) Sample Questions:

Question #1

What are two reasons a company might be hesitant to provide overtime as a capacity-based option?
Choose 2 answers

A. Overtime is not a long-term solution.
B. Overtime decreases the labor cost per unit.
C. Overtime results in a buildup of excess inventory.
D. Overtime is typically a 50% wage premium.

Reveal Solution Discussion 0

Correct Answer: A,D 🗳️