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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer has created two different user interface designs for a new marketing landing expected to haveseveral visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.
Which testing method should be used?

A) User Acceptance testing
B) A/B testing
C) Diary Studies
D) Card Sorting

2. Cloud Kicks has a content-rich set of record pages and wants its UX Design team to organize and consolidate them.
Which Salesforce Lightning Design System (SLDS) component should be used to organize and consolidate content?

A) Data Tables
B) Modals
C) Q Tabs

3. Which visual design elements should be used in corporate style and branding guidelines?

A) User Stories, Scenario, UX Reviews
B) A/BTesting, Heuristics, Dairy Studies
C) Typography. Color, Imagery
D) Sketching, Wireframes, Storyboards

4. Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?

A) Implementation> Observation > User Feedback > Prototyping > Ideation > Iteration
B) Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation
C) Observation > Ideation > Prototyping > User Feedback > Iteration > implementation
D) Prototyping > Iteration > Observation > Ideation > Implementation >User Feedback

5. Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?

A) Full Recorded Interviews
B) Empathy Map
C) Heuristic Review
D) A/BTesting

Solutions: