EXIN ITIL-German dumps torrent : ITIL V3 Foundation (ITIL Deutsch Version)
- Exam Code: ITIL-German
- Exam Name: ITIL V3 Foundation (ITIL Deutsch Version)
- Updated: Jul 20, 2026 Q & A: 505 Questions and Answers
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About EXIN ITIL V3 Foundation (ITIL Deutsch Version) : ITIL Deutsch Exam Questions
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EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Service Value System | 20% | - Practices - Guiding principles - Continual improvement - Governance - Service value chain |
| Topic 2: ITIL Management Practices | 17% | - Technical management practices
|
| Topic 3: Four Dimensions of Service Management | 18% | - Partners and suppliers - Value streams and processes - Organizations and people - Information and technology |
| Topic 4: Guiding Principles | 18% | - Think and work holistically - Optimize and automate - Keep it simple and practical - Collaborate and promote visibility - Start where you are - Progress iteratively with feedback - Focus on value |
| Topic 5: Service Value Chain Activities | 15% | - Improve - Plan - Engage - Deliver and support - Obtain/build - Design and transition |
| Topic 6: Key Concepts of Service Management | 12% | - Stakeholders: customers, users, sponsors, providers - Value, value co-creation, service, service management - Products and services, service offerings |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Ordnen Sie die folgenden Schritte des Software-Lebenszyklus in der richtigen Reihenfolge an.
1. In den Ruhestand gehen
2. Test
3. Bedienen
4. Bereitstellen
5. Ideenfindung
6. Entwickeln
7. Gestaltung
A) Außer Betrieb nehmen, testen, betreiben, bereitstellen, Ideenfindung, entwickeln, entwerfen
B) Keines der oben genannten
C) Ideenfindung, Design, Entwicklung, Bereitstellung, Test, Betrieb, Außerbetriebnahme
D) Ideenfindung, Testen, Entwickeln, Bereitstellen, Entwerfen, Betreiben, Außerbetriebnehmen
2. Welche Praxis verwendet Techniken wie SWOT-Analyse, Balanced Scorecard-Überprüfungen und Reifegradbewertungen?
A) Kontinuierliche Verbesserung
B) Vorfallmanagement
C) Problemmanagement
D) Serviceanforderungsverwaltung
3. Welche Vorgehensweise hat einen Zweck, der die Verwaltung der Authentifizierung und Nichtabstreitbarkeit umfasst?
A) IT-Asset-Management
B) Service-Konfigurationsverwaltung
C) Aktivierung ändern
D) Informationssicherheitsmanagement
4. Welcher Leitsatz empfiehlt die Eliminierung von Tätigkeiten, die nicht zur Wertschöpfung beitragen?
A) Zusammenarbeiten und Sichtbarkeit fördern
B) Optimieren und automatisieren
C) Beginnen Sie dort, wo Sie sind
D) Halten Sie es einfach und praktisch
5. Welches Verfahren wird verwendet, um den Wert neuer Dienste mit dem Wert der Dienste zu vergleichen, die sie ersetzt haben?
A) Verfügbarkeitsmanagement
B) Serviceportfoliomanagement
C) Servicekatalogverwaltung
D) Kapazitätsmanagement
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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