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The IBM storage solutions covered in this review are: hybrid storage, specifically the IBM Storwize family (IBM Storwize V5000; IBM Storwize V7000 and V7000 Unified); IBM Spectrum Protect, IBM FlashSystem family; midrange tape (LTO); IBM FlashSystem family; SDS concepts, IBM Spectrum Virtualize; and VersaStack (IBM components). Essential knowledge and general knowledge of IBM Storwize V3700; DCS3700; IBM Storage Cloud; IBM Spectrum Control; V7000 Gen1 Storwize V5000; and SVC are also valued.
This expert can do the following tasks without support: determine the central product positioning in the entire IBM storage product portfolio; meet client needs; Classify and hire adequate resources, including technical support, facilities and tools for customer demonstration; have a general information of the competitive scene of mid-range storage products; understand the fundamental origins of TCO / ROI; articulate the features/benefits/compatibility of IBM mid-range storage products to solve client problems; identify warranty, installation and support options; transaction log; understand where to find training stuff and sales support (for example, sales kits); and explain the bases of CAMSS.
This professional can perform the following tasks with support: deepen the specifications of the solution; articulate and present the configuration to the client; mitigate competitors; develop the solution; Know the meaning and usual capabilities of Disk Magic and Capacity Magic; know the TDA insurance/insurance process and where to find precise knowledge about the TDA requirements for mid-range products; and articulate IBM mid-range storage solutions against private and hybrid cloud implementations.
This expert should be intimate with the following resources: eConfig; ePricer; competitive sales tools such as the COMP database and CompeteCenter; Information centers; TCONow! IBM system consolidation evaluation tool hosted by Alinean; IBM PartnerWorld; Migration Factory; Storage classifications (in the Storage Guide); Storage playbook; and visual storage intelligence.
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Practical experience of at least 12 months in the sale of mid-range storage solutions with six months of experience in the sale of mid-range IBM solutions.
Reference: http://www-03.ibm.com/certify/tests/objC9020-560.shtml
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| Section | Objectives |
|---|---|
| Sales Engagement and Implementation | - Sales cycle and engagement process - Proposal development and solution positioning |
| IBM Storage Portfolio Overview | - IBM storage product families and positioning - Midrange storage solutions overview (IBM FlashSystem) |
| Technical Positioning and Competitive Differentiation | - IBM midrange storage advantages - Competitive comparison and differentiation strategy |
| Storage Sales Fundamentals | - Customer requirements analysis and mapping - Value-based selling of storage solutions |
| Solution Design and Use Cases | - Common customer deployment scenarios - Industry-specific storage use cases |
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