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Avaya 2U00210A Exam Syllabus Topics:

Avaya APSS Unified Communications Online Test Sample Questions:

1. HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.

2. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) The end user's privacy is protected as the business number is published and displayed to callers.
B) The end user's calls are private and secure by using the automatic encryption feature.
C) Customers aren't confused or frustrated they need just one number to reach staff.
D) The Company can easily track and locate the end user.

3. DRAG DROP
Match the correct UC product on the right with its corresponding description or value on the left.

4. Scenario No: 1
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials S250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market. Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption polky?

A) No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small
B) Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source

Solutions: