Pegasystems PEGACPCSD23V1 dumps torrent : Certified Pega Customer Service Developer 23

Exam Code: PEGACPCSD23V1
Exam Name: Certified Pega Customer Service Developer 23
Updated: Jul 28, 2026 Q & A: 0 Questions and Answers

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Pegasystems PEGACPCSD23V1 Exam Syllabus Topics:

Section	Objectives
Application Development in Pega Platform	- Data and Integration 1. REST and external system integration 2. Data pages and data modeling - UI and User Experience 1. Section rules and UI design 2. Dynamic layouts and responsiveness
Business Logic and Automation	- Case Automation 1. Service level agreements (SLAs) 2. Automation of workflows - Decisioning and Routing 1. Routing and assignment rules 2. Business rules configuration
Pega Customer Service Application Design	- Customer Service Case Management 1. Case types and data model usage 2. Case lifecycle and stages - Omni-channel Service Experience 1. Interaction channels configuration 2. Customer engagement flows
Security and Application Governance	- Security Model 1. Access roles and privileges 2. Authentication and authorization basics