Microsoft MB-910-Deutsch dumps torrent : Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)

  • Exam Code: MB-910-Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Jul 24, 2026     Q & A: 161 Questions and Answers

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To pass the MB-910 exam, candidates must demonstrate their ability to design, configure, and implement solutions using Microsoft Dynamics 365. They must also be able to analyze customer data and provide insights that can be used to improve business processes and customer engagement. Overall, the MB-910 exam is a valuable certification for professionals who want to demonstrate their expertise in CRM and position themselves for success in this growing field.

Microsoft MB-910 exam is an excellent opportunity for individuals who want to enhance their skills and knowledge of Dynamics 365. It is a valuable certification that can help professionals stand out in the job market and advance their careers. With the right preparation and dedication, anyone can pass the exam and earn their Microsoft Certified Dynamics 365 Fundamentals certification.

Microsoft Dynamics 365 Fundamentals (CRM) is a popular and widely used customer relationship management (CRM) software. It helps businesses to manage customer interactions, sales, and marketing activities. Microsoft MB-910 is the certification exam that measures the fundamental knowledge of Dynamics 365 CRM. The MB-910 exam focuses on understanding the basic concepts of Dynamics 365 CRM, its functionality, and its implementation.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

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Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe work order management
  • 2. Describe connected Field Service and IoT integration
  • 3. Describe Resource Scheduling Optimization
Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe AI insights for customer service
  • 3. Describe dashboards and analytics
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the omnichannel experience
  • 2. Describe knowledge management capabilities
  • 3. Describe the case management capabilities
Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365
- Describe the common elements
  • 1. Describe the out-of-box entities
  • 2. Describe communications and collaboration
  • 3. Describe the user experience
  • 4. Describe security roles and teams
Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the sales automation capabilities
  • 2. Describe the quote-to-cash workflow
  • 3. Describe the opportunity management workflow
- Describe the sales management capabilities
  • 1. Describe forecasting
  • 2. Describe territory management
  • 3. Describe lead and opportunity management
  • 4. Describe sales analytics
Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe customer segments
  • 2. Describe account and contact management
  • 3. Describe lead management
- Describe the marketing capabilities
  • 1. Describe email marketing features
  • 2. Describe the core capabilities of Dynamics 365 Marketing
  • 3. Describe event management capabilities

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