About NHA Phlebotomy Technician Certification Exam (CPT) : Phlebotomy-Technician Exam Questions

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following agencies enforces workplace standards related to bloodborne pathogens?

A) OSHA
B) CMS
C) FDA
D) DEA

2. Which of the following actions demonstrates active listening by a phlebotomist?

A) Interrupting the patient to save time
B) Restating the patient's concern for clarification
C) Explaining that all patients feel the same way
D) Looking away while the patient speaks

3. Which of the following actions should a phlebotomist take if blood flow stops during an evacuated tube collection?

A) Gently adjust the needle position.
B) Pull the needle almost completely out.
C) Rotate the needle 360 degrees.
D) Remove the tube and shake it.

4. Which of the following can cause a preanalytic error for serum bilirubin?

A) Pollutants
B) Location
C) Population
D) Light

5. Which of the following types of consent provides a patient with information about the methods, risks, and consequences of a procedure?

A) Expressed
B) Implied
C) Informed
D) Verbal

Solutions: