About Salesforce Certified B2B Solution Architect : Arch-301 Exam Questions

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Salesforce Certified B2B Solution Architect Sample Questions:

1. Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budgetduring the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

A) Assure the executive team that the current project is at a fixed scope and there will not beany overrun on budget.
B) Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
C) Help the executive team develop a governanceframework; and team to focus on those concerns throughout the build and track the budget.
D) Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.

2. Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to havevisibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

A) Give Commerce Cloud license to the Field Service team to view Order and OrderItem data.
B) Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.
C) Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.
D) Give Sales Cloud license to the Field Service team to view Order and Order Item data.

3. Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.
Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?

A) Implement an embedded web view of B2B Commerce within the Service Console.
B) Implement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.
C) Implement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.
D) Provide access to B2B Commerce data within the Service Console so they can see the cart.

4. AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processesto update fields and integrate with a third- party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?

A) Review to determine if moving automation to asynchronous Apex is required.
B) Create a custom object to hold orders in queue for processing.
C) Install a third-party solution to process large orders.
D) Enable Advanced Order Management to process large orders.

5. Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC?
Choose 2 answers

A) It will be much more cost effective to create a CoE.
B) All development decisions will be made by internal resources.
C) Knowledge of the solution will stay within the organization.
D) Documentation around the solution will not be a concern.

Solutions: