Salesforce Salesforce-Slack-Administrator Value Pack (Frequently Bought Together)

You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

• A. Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.
• B. Add the SMEs as internal app collaborators so they can directly manage the app's settings.
• C. Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.
• D. Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.

Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

• A. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
• B. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
• C. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
• D. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.

Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

• A. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
• B. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
• C. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
• D. Email a "How to use Slack guide" to new hires before they start.

What actions can Channel Managers take on channels they are assigned?

• A. Convert channels from public to private
  Restore a deleted channel
  Add and manage other Channel Managers
• B. Convert channels from public to private
  Restore a deleted channel
  Access audit logs in Slack
• C. Convert channels from public to private
  Rename or archive channels
  Add and manage other Channel Managers
• D. Add, remove, and edit user roles
  Rename or archive channels
  Add and manage other Channel Managers

Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

• A. Members must have a sophisticated and complex password that is updated regularly.
• B. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
• C. Members must use a biometric reader to authenticate with Slack.
• D. Members must submit a verification code along with their password each time they sign in.