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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
With reference to the exhibit, which feature is restricting the user?

A) CLS
B) CCSA
C) CLRO
D) CCBA

2. Click the Exhibit button.

Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

A) Entry 2
B) Entry 3
C) Entry 1
D) Entry 0

3. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Interzone to Best Quality
B) Change Resource Type to Private
C) Change Zone Intent VTRK
D) Change Interzone Traffic to Best Bandwidth

4. Click the Exhibit button.

You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

A) Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
B) Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
C) Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
D) Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.

5. Click the Exhibit button.

Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?

A) The Access Code of 8 will be removed and the call will complete over Route List Index #0.
B) The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
C) The Access Code of 8 will be removed and the call will complete over Route List Index #
1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.

Solutions: